Holidays Act Remediation Project

Work undertaken by the Labour Inspectorate of the Ministry of Business, Innovation & Employment identified in 2016 that there were issues with DHB payroll systems and their compliance with the Holidays Act.  These meant that some employees weren’t receiving their correct leave entitlements.

The CTU wrote to the DHBs and the NZ Blood Service (NZBS) in May 2016 proposing a process to review DHBs’ compliance with the Holidays Act and to take a national approach to resolving issues of non-compliance.

The then DHBs, now Te Whatu Ora regions, continue to work through the process at varying rates. The National Programme Management Office publishes regular updates on the progress of each region. The latest editions are below.


Remediation documents and timeframes

Each District has its own programme and timeframe for making any remediation payments. These are the currently expected remediation dates.

Payroll system Likely date of payment
Auckland     28 July 2023


Counties Manukau

Health Alliance

Health Partnerships

Health Source

Northern Region Alliance

    23 September 2023




    October 2023

Hawke's Bay




    November 2023

Bay of Plenty


West Coast



    December 2023

Nelson Marlborough

South Canterbury

Wellington – Capital, Coast and Hutt Valley



Auckland District remediation

On Thursday night 27 July, employees in the Te Toka Tomai Auckland Metro (Auckland District), will receive any remediation payments into their bank accounts. These payments relate to a 13-year period (from 1 May 2010) and at this stage covers current employees. Former employees will be part of a process which is expected to be available on 20 August. More information can be found by logging into the Holiday Remediation portal on Hippo, where you can also send any questions to the Employee Support Centre. Booths are being set up from 28 July around the hospitals covered under Auckland and there are booths by IRD and MSD in Auckland City Hospital and Greenlane.

Holidays Act Remediation member updates